Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisorto support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

Assist with vacation planning support and reservation requests
Coordinate accommodations, scheduling, and related services
Maintain accurate client records and documentation in internal systems
Communicate professionally with clients via email, phone, and online platforms
Review confirmations and service details for accuracy and completeness
Provide general customer service and administrative support
Follow established processes and workflows
Collaborate with internal teams to support client needs

Qualifications

Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online systems and digital tools
Ability to manage multiple tasks in a remote environment
Customer service, scheduling, or administrative experience preferred
Reliable internet access and ability to work remotely

Work Environment

Fully remote position
Structured and supportive team environment
Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.