Technical Program Manager

About ZettabyteAI computing company: we turn GPU hardware into reliable, high-utilisation AI compute through software, orchestration and full lifecycle operationsWhat we offer: enterprise GPU cloud and AI inference, software for data centre owners to run their own GPU clouds, turnkey and sovereign AI data centres, edge computing and GPU financingWho we work with: GPU owners, data centre operators, enterprises, OEMs, integrators and financiers across multiple marketsHow we work: fast-moving and high-accountability; we value speed, ambition, clarity, ownership and measurable outcomesRole SummaryBringing a new GPU environment into service at Zettabyte crosses many teams: data centre infrastructure, DevOps, platform engineering, security, procurement, vendors and the customer.Each team holds one piece; the Technical Program Manager holds the shape of the whole and makes sure the pieces land in the right order.The role combines programme leadership with technical depth in one of two areas: delivering public-cloud platforms and services, or data modelling for usage metering, billing, inventory and operational reporting. Depth in one area is required; both is ideal.Reporting LineReports to: Co-CTO and CPOKey ResponsibilitiesEnd-to-end delivery: take each environment from infrastructure handover to operational acceptance with a plan every party agrees to.Release and change coordination: run release calendars, readiness reviews, change-management records and post-release follow-up across engineering teams.Vendor and partner coordination: track hardware, colocation and integration partners against delivery dates and acceptance criteria.Status reporting: give leadership and customers clear, current status, with early and honest escalation when a date is at risk.Cloud platform track: turn requirements into platform capabilities (tenancy, quotas, networking, identity, storage) with clear acceptance criteria.Data track: define data models and metrics for usage, billing, asset inventory and service health, and make sure numbers reconcile across systems and can be audited.Specifications: write requirements, acceptance criteria and rollout plans that engineers can build from and auditors can read.Playbooks: build templates and checklists so each new environment is delivered faster than the last, introducing only process that reduces risk or rework.Required Qualifications5+ years in technical programme management, technical project management or an engineering role with significant cross-team deliveryAt least one of: delivery of public-cloud platforms on AWS, Google Cloud or Azure; or hands-on data modelling (relational and dimensional design, SQL, metrics on BigQuery, Spark or Databricks)Enough technical background to challenge an estimate, read an architecture diagram and recognise a hidden dependencyDemonstrated leadership of programmes across engineering, security and commercial teams without direct authorityRigour with data, verifying figures through reconciliation rather than accepting them at face valueExcellent written and spoken English; working Mandarin is strongly preferred for work with Taipei teams and local partnersBonus QualificationsGPU, AI or high-performance computing infrastructure programmes, or data centre build and capacity programmesUsage metering, billing or FinOps data experienceDelivery for enterprise, regulated or public-sector customers, including SOC 2 or ISO/IEC 27001 evidenceAI-native working practice for planning, reporting and analysisWhat Success Looks Like (First 90 to 180 Days)Every active environment has one agreed plan with owners, dates and acceptance criteriaLeadership and customers receive status they can rely on, with risks raised earlyA delivery playbook exists and the second environment ships faster than the firstUsage, billing or platform requirements (by track) are specified clearly enough to build and auditWhy This Role MattersHolds the whole plan: every new GPU environment depends on many teams landing their part in order.One owner: this role is the person who makes sure it all comes together on time.Working Norms at ZettabyteBias to action: deliver drafts quickly, then iterate on feedbackBe precise: double-check numbers and facts; sloppy analysis creates downstream costMake it usable: package outputs for decision-making, not data dumpsOwn the process: whoever drives a deliverable manages stakeholders and timelinesLearn the ecosystem: understand GPUs, cluster operations and the buyer landscapeDetailsWorkplace: On-site, 5 days a week, Taipei officeTravel: up to 20%, to deployment sites and customersEmployment type: Full-timeCompensation: Competitive salary based on experience and skillsBenefits: Labour and health insurance; 6% labour pension contribution; generous paid leave with no unpaid period for new joiners; free snacks, drinks and coffee; employee share options after a qualifying periodRight to work: Required in TaiwanEqual opportunity: We hire on merit, performance and role fit, and do not discriminate on any ground protected by Taiwan's Employment Service Act or Gender Equality in Employment Act (including age, gender, sexual orientation, marital status, appearance and origin)