Data Center Engineer

About ZettabyteAI computing company: we turn GPU hardware into reliable, high-utilisation AI compute through software, orchestration and full lifecycle operationsWhat we offer: enterprise GPU cloud and AI inference, software for data centre owners to run their own GPU clouds, turnkey and sovereign AI data centres, edge computing and GPU financingWho we work with: GPU owners, data centre operators, enterprises, OEMs, integrators and financiers across multiple marketsHow we work: fast-moving and high-accountability; we value speed, ambition, clarity, ownership and measurable outcomesRole SummaryThe Data Center Engineer keeps Zettabyte's GPU clusters running in the data centre.The role covers the physical layer under zCLOUD and MASS: racking and cabling new capacity, bringing servers and GPUs into service, and finding and fixing hardware faults before they affect customers.The Data Center Engineer works with colocation providers, hardware vendors and the DevOps team, and is Zettabyte's hands and eyes on site.Reporting LineReports to: DevOps ManagerKey ResponsibilitiesDeployment: rack, cable and power up new GPU servers, switches and storage to agreed designs, and label and document every change.Bring-up and burn-in: install firmware and drivers, run acceptance and burn-in tests, and hand verified nodes to DevOps for scheduling through MASS.Hardware diagnostics: troubleshoot GPU, NIC, memory, disk, power supply and cooling faults, and manage replacements with vendors under warranty or support contracts.Monitoring and response: respond to hardware alerts and incidents with DevOps, and keep mean time to repair low.Facilities coordination: work with colocation and facility teams on power, cooling, access and remote hands, and support capacity planning for new racks.Asset and spares management: keep the asset inventory, serial numbers and spares stock accurate, and track hardware returns.Documentation: maintain rack elevations, cabling maps, runbooks and maintenance records.Safety and standards: follow electrical safety, access control and change procedures on site at all times.Required Qualifications3+ years of hands-on data centre, server or network operations experiencePractical knowledge of server hardware, BIOS and BMC (IPMI or Redfish), and structured cablingLinux command-line skills for diagnostics and burn-in testingExperience troubleshooting hardware faults and working with vendors on RMAsMethodical, safety-conscious work with accurate documentationWillingness to work on site in Taipei-area data centres and to join an on-call or shift rotationWorking Mandarin and English, for work with local facility teams and international hardware vendorsBonus QualificationsExperience with NVIDIA GPU servers, InfiniBand or high-speed Ethernet fabricsExperience with liquid-cooled or high-density racksScripting in Bash or Python to automate testing and inventoryElectrical or facilities qualificationsWhat Success Looks Like (First 90 to 180 Days)New capacity is racked, tested and handed to DevOps on schedule with complete documentationHardware faults are diagnosed and repaired within agreed timesAsset inventory and spares records match what is on the floorOn-site work follows safety and change procedures with no incidentsWhy This Role MattersHardware that works: every GPU hour Zettabyte sells depends on it.On the floor: this role is the engineer on site who makes sure it does.Working Norms at ZettabyteBias to action: deliver drafts quickly, then iterate on feedbackBe precise: double-check numbers and facts; sloppy analysis creates downstream costMake it usable: package outputs for decision-making, not data dumpsOwn the process: whoever drives a deliverable manages stakeholders and timelinesLearn the ecosystem: understand GPUs, cluster operations and the buyer landscapeDetailsWorkplace: On-site, 5 days a week, Taipei officeEmployment type: Full-timeCompensation: Competitive salary based on experience and skillsBenefits: Labour and health insurance; 6% labour pension contribution; generous paid leave with no unpaid period for new joiners; free snacks, drinks and coffee; employee share options after a qualifying periodRight to work: Required in TaiwanEqual opportunity: We hire on merit, performance and role fit, and do not discriminate on any ground protected by Taiwan's Employment Service Act or Gender Equality in Employment Act (including age, gender, sexual orientation, marital status, appearance and origin)