IT Support Apprentice
The Institute of Telecommunications Professionals- Highsteet, United Kingdom
- Apprenticeship
- Posted 1d ago
Job description
Job Description - IT Support Apprentice
The Opportunity
Our client is recruiting for an IT Support Apprentice to join their team in Highstreet, BA1
The Level 3 Information Communication Technicianapprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.
The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!
The Company
This company provide IT support and services to charities and social enterprises across London from their offices in Bethnal Green and now in Bath.
They try to be a little different – so their clients actually like working with them, and they put their efforts into how they can provide them with the most innovative and efficient systems as well as offering
great service and support.
The Position
Job Title: | IT Support Apprentice |
Apprenticeship Course: | Level 3 Information Communication Technician |
Apprenticeship Duration: | 13 Months + EPA |
Location: | Highstreet, BA1 |
Working Hours: | Monday to Friday 9am – 5.30pm |
Salary: | £15,600 |
Role and Responsibilities
You'll be working in a small but growing team of 11 very friendly people. At this company you will be open to new ideas, and your input and creativity will be much welcomed. As the business is growing, there will be lots of things to experience and a role that you can shape/make your own.
As an apprentice, you will:
· Be interested in IT, technology
· Support the Helpdesk team in all aspects of problem resolution
· Have excellent verbal and written communication
· Be a team player that is able to take direction
· Be a self-starter and initiative taking
· Have attention to detail
Desired Qualities, Skills and Knowledge:
This company are looking for an enthusiastic and smart IT apprentice/trainee who is interested in doing their training with them. You will gain experience in lots of different aspects of IT - from office moves, to setting up of computers, to Office 365 & Azure migrations and more!
Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.
About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.
If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.
The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.
Safeguarding and Values Commitment
The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.
At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to:
- Uphold and champion our values, code of conduct, and safeguarding principles.
- Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
- Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
- Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
- Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.
At the ITP, our company culture is important to us, and all
employees and consultants are expected to operate in line with our values:
· We
change lives - We strive to make a difference for our apprentices,
clients, members, ourselves, and our team on a daily basis. We push for
diversity and inclusion in our industry by challenging perceptions. We embrace
individuality. We believe that everyone is equally important.
· We are
genuine and honest - We breed trust amongst clients, apprentices, members,
and the team. We take responsibility for our words, actions, and results. We
are human. We encourage one another through honesty and transparency.
· We are
innovative and unique - We are empowered by innovation. We strive to make
the impossible, possible. We are proud to be the only organisation of our kind,
of who we are and how we got here.
· We are
Personable - We remind ourselves what it’s like to be in others shoes. We
have authentic conversations; we are real and so are our relationships.
· We are stronger united - We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we win or lose as a team.
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