Manager External Quality

Job Summary\: The Manager External Quality will provide direct Quality Engineering leadership in a team/matrix environment. This position will develop, coach and direct subordinates while working closely with internal departments to accomplish Supplier Quality improvement through implementation of appropriate processes and interventions.

Responsibilities to Include\:

• Provide guidance in the development of materials systems, standard supplier practices and procedures.
• Develop supplier control systems and procedures to obtain 100% product conformance.
• Manage and improve Supplier Quality Assurance function, ensuring purchased products meet the Lycoming quality standard.
• Provide overall direction for the implementation and maintenance of the incoming quality and supplier quality control function.
• Develop and implement supplier surveillance, supplier process control and corrective action systems to increase customer satisfaction and reduce "Cost of Quality".
• Ensure all customer complaints (Warranty/SIR issues) are investigated and analyzed and that corrective measures are initiated and resolved.
• Act as liaison for in-house supplier issues. Support FAA, ISO and AS9000 approved Quality Management Systems.
• Drive and share world-class best practices in order to execute process reengineering and organizational changes.
• Foster an enterprise-wide "prevention" culture
• Facilitate project and non-project related meetings to support continuous improvements.